So Gábor's PayPal account got suspended because of the sudden remittance influx and suspicious transaction.īut there are other reasons why PayPal could suspend a merchant's account. As PayPal's representative stated, it's a way for PayPal to curtail fraud issues and ensure its service meets its stakeholders' expectations. It raises a red flag and some regulatory security questions. According to PayPal's user policy, if an account, new or old, receives an unusually large sum of money or fraudulent transaction, PayPal will have to suspend such an account. Let's use Gábor's issue as a case study. So the question is, why would your PayPal account get suspended if it's not common practice? Sadly, the "Support" Team at PayPal refused to tell me the reason why they blocked my account, and this issue gives me a hard time because I will shortly be unable to pay the bills for my site.' - Gábor, Hungary. I created this account to support my ARG (Alternate Reality Game) by buying website hosting, SSL, et cetera, and Steam.Īfter setting my PayPal up, many people donated to me at once. 'Recently, my PayPal account was suspended without warning. However, when you comb through merchant complaints on the PayPal community, Reddit, and Quora, the preceding statement seems to stand in cross-purposes with the experience of several PayPal users. Why PayPal can suspend your accountįor starters, it's safe to say that PayPal would rarely place a hold on merchant accounts and its actual email address. And you will also learn what to do in the case that PayPal already suspended your account. We shall equally walk through the crucial steps to help you avoid the inconvenience of having PayPal suspend your merchant account. In response to readers' requests, this article will evaluate all the reasons why PayPal can suspend your merchant account and email address. And to add salt to injury, if your PayPal account got suspended, PayPal's user agreement prevents you from opening a new account while your previous PayPal account is suspended. Not being able to process payments means that you are practically screwed. If PayPal is your primary merchant account, as is the case for most e-commerce merchants, having your PayPal account suspended could be a huge nightmare.
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